Responsible gambling at Koning – tools and support

• Koning
• Koning Responsible gaming

This page is about keeping gambling enjoyable and under control. Koning operates both a sportsbook and games, and while both can be entertaining, they can also turn problematic if boundaries slip. Below you'll find warning signs to watch for, a short self-assessment, practical steps you can take, and organisations across the UK offering free, confidential support.

Why responsible gambling matters

Gambling should be a choice you make for fun, not something that dictates your schedule or drains your account. It becomes a problem when it starts affecting your finances, your relationships, or your mental health. The line between entertainment and harm can be subtle, which is why recognising the signs early – and knowing where to turn – is essential.

Warning signs: when gambling gets out of hand

These behaviours often signal that gambling has stopped being a leisure activity:

• Chasing losses – placing larger or more frequent bets to recover money already lost
• Lying to friends or family about how much you spend or how often you play
• Borrowing money, selling possessions, or using credit to fund your account
• Missing work, cancelling plans, or neglecting responsibilities because of gambling
• Feeling restless, irritable or anxious when you try to cut back or stop
• Gambling to escape stress, loneliness or other difficult emotions

If two or more of these apply to you, it's worth pausing and reassessing.

A few questions to ask yourself

Answer these honestly – they're not a diagnosis, but they can help you see whether your habits are still healthy:

• Do you spend more money or time gambling than you originally intended?
• Have you tried to cut down or stop, only to find yourself playing again soon after?
• Do you feel guilty or ashamed about your gambling?
• Has someone close to you expressed concern about how much you gamble?
• Do you gamble to forget problems or relieve feelings of helplessness or anxiety?
• After losing, do you feel you must return as soon as possible to win back what you lost?
• Have you lied to cover up the extent of your gambling?
• Have you jeopardised a relationship, job, or opportunity because of gambling?

If you answered yes to several of these, reaching out for support is a constructive next step – not a sign of failure.

Koning's control tools

The operator does not publish a detailed list of deposit limits, session time-outs, self-exclusion periods or reality-check prompts on the pages reviewed. That absence makes it harder to set boundaries within the platform itself. If you hold an account and want to impose limits, contact the operator's support directly via live chat or email to ask what controls are available and how to activate them.

Deposit wagering before withdrawal

After making a deposit at Koning, your funds must be wagered 1× for sports bets or 3× for games before you can withdraw. Only accepted and calculated bets – win or lose – count toward this requirement; cancelled or refunded bets do not. This rule is a standard anti-money-laundering measure, but it also means you cannot simply deposit and immediately cash out without placing any wagers.

Verification timing

Koning states that verification of player documents takes up to 30 days, and verification of player bets can take up to 180 days. These long windows can delay withdrawals and add frustration if you're trying to close an account or cash out quickly. Plan accordingly, and if you're struggling with control, ask support to close your account rather than waiting for a lengthy verification cycle to complete.

Tips for gambling sensibly

These won't solve a serious problem on their own, but they can help maintain healthy boundaries if you choose to continue:

• Set a budget before you start – decide how much you can afford to lose, and stop when that amount is gone.
• Set a time limit – use a timer on your phone or computer to remind you when your session should end.
• Never chase losses – accept that a losing streak is part of gambling, and walk away rather than trying to win it back immediately.
• Don't gamble when upset, stressed or under the influence – emotions and alcohol both cloud judgement.
• Keep gambling separate from your main account – use a dedicated card or e-wallet so you can see exactly how much you're spending.
• Take regular breaks – step away from the screen, even during a winning run.

Where to find help in the UK

If gambling is causing you distress, these organisations offer free, confidential support. You don't need to be in crisis to reach out – early conversations often prevent bigger problems later.

GamCare provides advice, information and emotional support through its National Gambling Helpline: 0808 8020 133 (free, available 24 hours a day, 7 days a week). You can also access live chat and email support at gamcare.org.uk.

BeGambleAware offers a wide range of resources, including treatment finder tools, educational materials and peer forums. Visit begambleaware.org for information and links to local services.

GamStop is a free national self-exclusion scheme that blocks access to all UK-licensed gambling sites for a period you choose – six months, one year, or five years. Once registered, you cannot reverse the decision until the period ends. Register at gamstop.co.uk.

Gordon Moody offers residential treatment programmes and online support for people whose gambling has become severe. More information is available at gordonmoody.org.uk.

Blocking software

If you want to prevent access to gambling sites across all your devices, consider installing blocking software:

• Gamban – blocks gambling sites and apps on computers, tablets and phones. Available at gamban.com (subscription required).
• BetBlocker – a free, open-source tool that works across multiple platforms. Download it at betblocker.org.

Protecting minors

You must be 18 or over (18+) to gamble in the UK. If you share a device or household with someone under 18, parental-control software such as Net Nanny or Qustodio can help prevent underage access to gambling sites. Keep payment details secure, and be mindful of what younger people in your household can see on shared screens.

Gambling should be entertainment, not a chore. If it ever stops feeling that way, the support above is there for you – and using it is a sign of strength, not weakness.

For questions about this page or any other content on this site, write to [email protected].

This content is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.