Koning payments: deposits, withdrawals and what they cost

• Koning
• Koning payments

The money in

Koning accepts both fiat currency and cryptocurrency deposits. The minimum deposit is €20, stated in the bonus terms and applied across the platform. That threshold stands whether you're funding your first account or returning weeks later.

The operator explicitly references Bitcoin in its terms, alongside a general statement that both fiat and crypto transactions are supported. No exhaustive method list is published, so the specifics — card brands, e-wallets, other coins — remain at the operator's discretion.

Good to know: if you send Bitcoin via a transaction marked as Opt-in Replace-by-Fee (RBF), the operator reserves the right to close your account immediately and withhold any winnings. RBF lets the sender replace an unconfirmed transaction with a higher-fee version; the operator treats it as a risk and acts accordingly.

The money out, and how long that really takes

Withdrawal timings are not published. The operator states neither a processing window nor an expected clearance time, which means you're left waiting without a benchmark.

What you do know: identity verification can take up to 30 days, and bet verification — where the operator reviews your wagering history for compliance — can stretch to 180 days. Both checks can delay a payout, and both are within the operator's stated rights under its terms.

In practice, a straightforward first withdrawal with documents ready may clear faster, but the published policy gives the operator months to act. If a withdrawal request is flagged for review, you're counting weeks rather than days.

Deposit wagering before you can cash out

Once you've deposited, the funds must be wagered before withdrawal. The requirement is 1× for sports bets or 3× for casino bets. Only accepted and calculated bets count — win or lose. Cancelled or refunded bets do not contribute, so a streak of voided wagers leaves you back at square one.

This turnover rule applies regardless of whether you've claimed a bonus. It's an anti-money-laundering measure written into the operator's general terms, not a promotion condition.

What the operator charges

No withdrawal fees are published. No minimum withdrawal amount is stated. No withdrawal limits — daily, weekly or monthly — appear in the terms.

The operator is explicit about one cost: it is not responsible for changes in payment amounts caused by exchange rate fluctuations for fiat or cryptocurrencies. If the value of your deposit or withdrawal shifts between request and clearance, that movement is yours to absorb.

The ceilings nobody mentions until you hit one

Koning does not publish withdrawal caps. You will not find a stated maximum per transaction, per day or per month anywhere in the operator's terms.

The same silence applies to fees: no charge schedule exists for withdrawals, and no breakdown tells you which methods cost what. The operator reserves the right to manage payouts case by case, which leaves you discovering the practical ceiling only when you request a large sum.

Proving who you are

The operator reserves the right to conduct identification, credit and video verification checks. When they happen and what triggers them is not spelled out beyond that general statement.

Here is what the terms do describe:

• Document verification can take up to 30 days.
• The operator may ask for source of funds — salary confirmed by bank statements, or a letter from your employer stating your position.
• Video verification is conducted via Skype or Google Meet, in English. If you do not speak English, you must provide an interpreter. You need to be alone in a closed room, and you cannot wear accessories that interfere with identification.
• Phone verification: the operator may call the number in your account. If you cannot be reached by email or phone within two weeks, the funds are retained and no claims accepted.

Worth remembering: if you refuse video verification or fail to respond within two weeks of the first request, the operator reserves the right to declare all bets invalid.

Anti-money-laundering checks

The operator checks your information against lists of Politically Exposed Persons (PEPs), sanctions lists, persons suspected of money laundering, and those who have committed fraudulent actions. This is standard KYC practice, but the operator's terms note it explicitly.

When a payout is late or refused

If a withdrawal does not arrive, the operator's customer support is the only place that can act. Live Chat and Email are the stated channels; no support hours or email address are published.

Before you contact them, have the transaction date, the amount and the method ready. The operator is not obliged to prove your guilt or provide evidence of fraudulent activity when cancelling bets or blocking accounts — a clause written plainly into the terms — so your leverage in a dispute is limited to what you can document yourself.

The operator states that investigations into suspected match-fixing can take up to 180 days, after which it will provide an answer without written evidence. If a bet is voided on those grounds, you are told the outcome but not shown the reasoning behind it.

Gambling is entertainment, not an income stream, and it is never something you should feel compelled to do. If you find yourself chasing losses or funding an account when you cannot afford to, stop and talk to someone. GamCare runs the National Gambling Helpline on 0808 8020 133 — free, confidential, 24/7. BeGambleAware (begambleaware.org) and GamStop (gamstop.co.uk) offer resources and self-exclusion tools. You must be 18+ to hold an account with any licensed operator.

This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly — for free, confidential support visit BeGambleAware.org.

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